Artfull AIHelp and development status
Support
Before asking for help
- Record the connection type, model name and whether the problem occurred on iPhone or iPad.
- Include the visible error message and the action immediately before it.
- Do not send API keys, passwords, session tokens, private prompts or confidential documents.
- For a direct server, confirm the phone or tablet can reach the same trusted network and that the server is running.
Common questions
Why can’t I find Artfull AI in the App Store?
It has not been submitted, approved or published. Current builds are for local development and testing only.
Which services are currently verified?
Direct Ollama and Custom LLM Router paths have been exercised, and controlled fixtures cover the wider connection code. Real LM Studio, cloud, OpenClaw, downloaded MLX and broader provider/device tests are still pending. Apple Intelligence and scoped Keychain checks passed on a physical iPhone.
Does the app include AI service access?
No. You choose and configure a compatible server or provider. Provider accounts, API charges, network access and compatible hardware remain separate.
Why does a local connection warn about HTTP?
Plain HTTP can expose prompts and attachments on the network. Use it only on a network you trust. Prefer properly validated HTTPS or an encrypted private network for remote access.
Are Basic and Advanced active?
The free Basic and one-time Advanced design is confirmed, but the current unrestricted development build does not yet enforce purchases. The price has not been set.
Useful diagnostic information
A helpful report includes the app version and build, device and operating-system version, selected connection type, whether the server test succeeded, and reproducible steps. Remove personal content before sharing screenshots.
Planned contact
[email protected] is the intended support address. Its mailbox must be verified before this page is published.